Move over IE, Hello Microsoft Edge!

Not all Windows users are fans of Internet Explorer, and not all Mac users are crazy about Safari. But there’s good news for Windows users: Windows 10 replaces IE with a brand new browser, Microsoft Edge. Here is a list of the key features you shouldn’t miss out on: Import favorites You can easily import […]

Azure is getting a new type of container

Virtualization has moved out of the server farms owned by big-name enterprises and onto the wishlists of small- and medium-sized business owners. As a subset of virtualization, container technology is benefitting from this commercialization and becoming more accessible to everyone. What are virtual containers? Virtual containers are isolated computing environments that contain the bare minimum […]

VoIP phishing: how scammers do it

Although many companies still use traditional phones, an increasing number rely on VoIP’s (Voice over Internet Protocol) multi-functionality, which allows employees to make voice calls, conduct video-conferences, and chat. Although many scammers send fraudulent emails to extort money or steal data from businesses, new ‘vishing’ campaigns are proving to be a more efficient way to […]

Are all hackers out to do harm? Not so fast

Newspaper headlines and Hollywood movies have influenced our understanding of computer hackers, but in the real world it’s not so simple. Some hackers are making tremendous contributions to the field of cyber security, it just depends on which hat they’re wearing that day. Take a few minutes to learn about white, black and gray hat […]

6 CRM best practices you need to know

Most companies have customer relationship management (CRM) software to help them keep track of contact information and purchase history. But having a large database is worthless if you’re not using it to build long-lasting relationships. To keep existing clients coming back and bring new ones in, follow these CRM best practices. Always update customer information […]

Google’s cloud platform receives an upgrade

As more and more businesses move their IT resources into the cloud, it’s no wonder that a company as big as Google is doing everything it can to upgrade the products it delivers over the internet. The search giant has at least 60 separate cloud services, and its most recent release makes them all faster. […]

Citrix features coming to Google Cloud

In an effort to build stronger relationships with major developers, Citrix worked with Google to get their virtual desktops running on Google’s cloud platform last month. This means certain Citrix products can be accessed by G Suite and Google Cloud users. Read on to find out what new features will soon be available. Workspace Service […]

Better call quality with a dedicated circuit

It’s very frustrating for businesses with hosted VoIP (Voice over Internet Protocol) to experience bad call quality. Hosted VoIP is supposed to be more advantageous than traditional phone or on-premises VoIP systems, but many providers still can’t seem to guarantee landline call quality when it comes to voice calls. To overcome this challenge, businesses should […]

Know these types of malware to stay protected

Computer threats have been around for decades. In fact, one of the first computer viruses was detected in the early 70s. Technology has come a long way since then, but so have online threats: Spyware, ransomware, virus, trojans, and all types of malware designed to wreak havoc. Here’s how different types of malware work and […]

Backup and Sync: Google’s new business tool

Businesses that store and process large volumes of data need a highly organized storage and backup system. Although there are various ways to do this — like keeping them on multiple devices or putting them on external hard drives and memory cards — these are not very efficient and can also be misplaced. Google’s new […]