As small business owners, we strive daily to offer our customers the best we can in terms of sales, and most importantly, service. Whenever possible I deal with local companies for business and personal purchases.
In my company's 20 year relationship with Empiretech emergency issues are dealt with promptly; routine or maintenance issues are scheduled for a mutually convenient time.
Empiretech is a local company with an experienced staff of local people who don't read from a script. They are all familiar with the workings of my company as well as the computer knowledge (or lack of) we have. I am always confident Carl or Jeff will assess the situation and propose a solution or reasonable alternative at an affordable cost. Dawn is always available to answer any additional questions or do any additional research. When I receive an invoice from Empiretech, I know there will be no surprises or unnecessary upcharges
In this rapidly changing electronic playing field it's important to have a company on your team that's done the research, a company you know has your best interests in mind; a company that is proactive to everyday cyber threats capable of bringing a company to a standstill. That is why Empiretech has been and is the only technology company for Bruce Fence Co.
Mary L. Bruce
Bruce Fence Company